This Privacy Policy explains how Tech-UA Ltd. collects, uses, and protects information in connection with our services.
This Privacy Policy describes how Tech-UA ('we', 'us', or 'our') collects, uses, shares, and protects information in connection with our services, including the Tech-UA vending machine management platform, the EnterCom smart complex management platform, the BuildTech construction reporting platform, and our corporate website. By using any of our services, you agree to the collection and use of information in accordance with this policy. This policy complies with Israeli Privacy Protection Law 5741-1981 and the Protection of Privacy Regulations (Data Security) 5777-2017.
We are committed to protecting your privacy and handling your data transparently and responsibly. Different services may collect different types of data as described below.
The types of data we collect vary by service and include both required and optional information:
We use collected data exclusively for the following purposes: Providing and maintaining our services; authenticating users and managing access control; processing transactions and managing accounts; monitoring system security and preventing unauthorized access; generating analytics and operational insights for Facility Owners; improving and optimizing our services and user experience; communicating service updates and important notices; and complying with legal obligations and regulatory requirements.
For EnterCom specifically, activity data and access logs may be shared with your Facility Owner (building management) as part of the building security and management services they have contracted with Tech-UA.
Tech-UA does not sell your personal data to third parties. We may share your data only in the following circumstances: (a) When required by law, regulation, or legal process; (b) With your Facility Owner or building management for legitimate security and property management purposes; (c) With trusted service providers who assist in operating our services, under strict data processing agreements that require them to protect your data; (d) With your explicit consent; (e) To protect the rights, property, or safety of Tech-UA, our users, or the public. In the case of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity.
We implement industry-standard security measures to protect your data, including: encryption of data in transit and at rest; secure authentication protocols; role-based access controls; regular security audits and vulnerability assessments; secure data storage in controlled facilities; and employee training on data protection practices.
While we strive to use commercially acceptable means to protect your personal data, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security but are committed to promptly addressing any security incidents in accordance with applicable law.
We retain your personal data only for as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. Our retention periods are as follows:
Active account data: Retained while your account remains active and for a reasonable period thereafter. Activity and access logs: Retained for up to 3 years for security audit and compliance purposes. Biometric data (facial recognition): Deleted within 30 days upon your request or upon account termination, unless retention is required by law. Transaction records: Retained for up to 7 years as required by Israeli tax and commercial law. Security incident logs: Retained for up to 7 years per Israeli regulatory requirements. Upon account deletion, we will remove or anonymize your personal data within 30 days, except where retention is legally required.
Our services use cookies, web beacons, pixels, and similar technologies to collect usage data, improve performance, and support analytics. By using our services, you consent to the use of these technologies.
You may configure your browser to reject cookies; however, doing so may limit your ability to use certain features of our services. We are not responsible for any diminished functionality resulting from your browser settings.
Our services may contain links to third-party websites or services. We have no control over and assume no responsibility for the content, privacy practices, or policies of any third-party sites or services.
Your interaction with any third-party service is governed solely by that third party's terms and policies. Tech-UA disclaims all liability arising from your use of third-party services accessed through our platform.
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
If we become aware that we have inadvertently collected information from a minor, we will take reasonable steps to delete such information. Any liability arising from a minor's unauthorized use of our services rests with the minor's parent or legal guardian.
Tech-UA reserves the right to modify this Privacy Policy at any time at its sole discretion. Updated versions will be posted on this page with a revised effective date.
Your continued use of our services following any modifications constitutes your acceptance of the revised Privacy Policy.
It is your responsibility to review this policy periodically. We may, but are not obligated to, notify you of material changes via email or through our services.
This Privacy Policy complies with applicable Israeli privacy legislation, including the Privacy Protection Law 5741-1981, the Protection of Privacy Regulations (Data Security) 5777-2017, and the Consumer Protection Law 5741-1981. Where applicable, we also comply with international privacy frameworks including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
You have the right to lodge a complaint with the Israeli Privacy Protection Authority (the Registrar of Databases) if you believe your privacy rights have been violated. Tech-UA will respond to all privacy-related requests within 21 days, as required by Israeli law. Our designated Privacy Officer can be reached at office@tech-ua.com.
If you have any questions about this Privacy Policy, your data, or wish to exercise your privacy rights, please contact our Privacy Officer. We will respond within 21 days as required by Israeli law.